Our Team

Meet the Team at our
Drain Doctor Head Office

Introducing Our Team

When people ask us what we do we always say the same thing. Drain Doctor do so much more than ‘just’ plumbing and drain repair. We have made an art-form to help, and ensure when someone has a problem that we fix it once, fix it right, fix it forever, fix it now! We always had the plan to ‘help’ people. We just happened to create a drainage company to do it. Meet the team behind the brand at our head office.

Alexandra Daniels

Alexandra Daniels

Customer Service Manager Read More

Alexandra Daniels

Alexandra has been with Dwyer since December 2017 and is responsible for managing our bustling customer service team looking after several brands. Her main aims are to grow a customer-centric team focused on driving customer service excellence from our head office in Banbury, whilst developing systems to support and allow the growth of these accounts in the coming years.

Daniela Healey

Daniela Healey

Graphic Designer

Daniela Healey

David Spurrier

David Spurrier

Franchise Consultant Read More

David Spurrier

David helps share existing business knowledge and skills to franchisees at all stages of their franchise. He feels very lucky to be part of such an amazing group of people. His motto : Learn Something Useful Every Day.

Donna Topham

Donna Topham

Franchise Developer

Donna Topham

Georgina Watkins

Georgina Watkins

Public Relations

Georgina Watkins

Helen Bond

Helen Bond

Franchise Consultant Read More

Helen Bond

Helen has 18 years' experience as a Franchise Consultant for the Sure Start Program (new Franchisees) to guide them through their first stages of being a franchisee and the 'go-to' person for assistance and development on our in-house CRM system Webchise.

Holly Hiat

Holly Hiat

Bid Writer Read More

Holly Hiat

Holly joined the company in November 2018. She is responsible for writing bids, responding to tenders and applying for new business opportunities within the Bid Management Team

Ian McLaughlin

Ian McLaughlin

National Accounts Administrator Read More

Ian McLaughlin

Ian joined the company in January 2018. He is responsible for Internal CSR and general duties for National Accounts.

Jayne Moggridge

Jayne Moggridge

National Accounts Administrator Read More

Jayne Moggridge

Jayne has been with the company since October 2017 and is responsible for remittances, invoices and aged debt for national accounts.

Joe Fogarty

Joe Fogarty

Sales Executive

Joe Fogarty

Joshua Barker

Joshua Barker

Marketing Manager

Joshua Barker

Mark Abraham

Mark Abraham

Management Accountant

Mark Abraham

Natalie Hands

Natalie Hands

National Accounts Administrator

Natalie Hands

Nicky Fitzmaurice

Nicky Fitzmaurice

Bid Writer Read More

Nicky Fitzmaurice

Nicky joined the company in May 2018. She is responsible for writing bids, responding to tenders and applying for new business opportunities within the Bid Management Team

Owen Barton

Owen Barton

Franchise Developer Read More

Owen Barton

Owen has been in the franchise industry for the last 5 years working in both leisure and property sector. The main reason he wanted to join a company like the Dwyer Group was simple: our Code of Values. A way of life that ensures ethical, respectful performance of all people affiliated to the company.

Owen Deere

Owen Deere

Local Marketing Specialist

Owen Deere

Paul Packevicius

Paul Packevicius

Franchise Consultant Read More

Paul Packevicius

Paul has been with the Dwyer Group for 7 years. He concentrates on supporting franchisees in developing profitable businesses and reaching their goals. He is also involved in supporting other franchise consultants, developing internal and external training, and other operational projects.

Paulina Szemraj

Paulina Szemraj

National Accounts Administrator Read More

Paulina Szemraj

Paulina joined the team in December 2018. She is responsible for general duties for National Accounts.

Pierre Jeannes

Pierre Jeannes

Managing Director

Pierre Jeannes

Russel Fowler

Russel Fowler

Partners Manager

Russel Fowler

Sandy Craig

Sandy Craig

Franchise Consultant Read More

Sandy Craig

Sandy has been with the company for 15 years and his key responsibilities are: business plans, marketing and sales strategy, technical training, understanding your numbers, van rides, H&S advice, P&L analysis.

Steve Pickwell

Steve Pickwell

Purchasing Manager Read More

Steve Pickwell

Steve joined Neighbourly in August 2018. He is responsible for recruiting suppliers for the ProTradeNet Purchasing portal, designed for franchisees, and has 12 years’ experience in Purchasing.

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