Testimonials

Hear What Our Recent Customers Have to Say About Our Work…

Fantastic Fantastic

“Very polite very upfront excellent service got the problem sorted within three hours job done highly recommend.”

Paul Thomas
Cardiff

18th January 2020

“Many thanks to Shaun for providing such an excellent and professional service clearing our blocked bath waste. TOP JOB by a TOP GUY!”

Melvyn Broady

5th January 2020

Not impressed

“Extortionate price for a 30 second job.  Delay tactics used to make it look like he had been at the property longer.  Swearing a lot, every 5th word was a swear word.  Lacking in respect and cleanliness, thought it was fine to touch everything with dirty gloves and prop up his sweeping brush on my living room carpet.  Pushy.  Not impressed, will never use again.  Will not recommend.”

Mandy James
Town centre, Newport

9th December 2019

“Shaun has been brilliant in sorting out our potentially tricky drainage job. He gave a very fair estimate of the job and likely cost after a preliminary site visit, and also outlined best and worst case scenarios before we began. He kept me informed at all stages so that there were no surprises, and in fact, the job actually came in under the original estimate. I recommend Shaun as an honest professional who genuinely cares about the job and ensuring that the customer is happy and confident in the process.I would not hesitate to call him again.”

Joanne Elphinston

12th November 2019

Reliable Service

“The service was really good.  I called and within an hour he came.  Very reliable and efficient.”

Amber Harrison
Pontypridd

7th November 2019

Cardiff, Excellent Service

“On time, knowledgeable and a good guy.”

Rhys Gosling
Cardiff

29th October 2019

Great service

“Friendly and professional arrived on time and got to work straight away.  Cleaned up after the work was done.  Great service.”

Emily Chapman-Brown
Newport

29th October 2019

“Shaun came and sorted out a cracked pipe that had been an issue for quite some time. Really friendly and made sure he explained exactly what needed doing. Proved to be a tricky job but he showed us the finished job afterwards and it was excellently done! Thanks for your help!”

Ryan George

23rd October 2019

Efficient Service

“Drain Doctor plumbing were speedy in their response to my call. The service is friendly and efficient.”

Mr Tony Williamson
Trowbridge Road, Rumney, Cardiff

23rd October 2019

“I called Shaun at Drain Doctor as I noticed my sewage pipe had broken. Shaun gave me good advice on the different approaches he could take, he fixed the pipe on the same day to an excellent standard and all in the rain. Shaun was very polite and considerate whilst working. Highly recommended.”

James Reid

4th September 2019