Drain Doctor wins European Business Award

Banbury, UK (9 April 2019) – Denise, David and Mike Baddeley of Drain Doctor Birmingham is celebrating their recent accolade of being named Franchisee of the Year 2019 by Neighborly, the world’s largest franchisor of home service brands focused on repairing, maintaining and enhancing homes and properties.

Mike, on behalf of his parents Denise and David, was presented the award at Neighbourly’s European annual Reunion held in Manchester on Friday 29th March in recognition of their outstanding commitment, performance and consistently going above and beyond expectations.  The business, which has been trading for 22 years, has nine employees delivering a drainage and plumbing service to customers’ from Worcester to Birmingham and its surrounding areas.

Mike Baddeley, Drain Doctor Birmingham, added: “My parents and I are overwhelmed to win this award, particularly as this is only the second time we have won ‘Franchisee of the Year’ in 22 years of trading!  Being a family business, it means so much to us to get the recognition for our achievements and is a huge endorsement for us both personally and professionally.   We have grown the business year on year for the past four years, which was when Drain Doctor was acquired by Neighbourly, and we continue to have the motivation and guidance to expand even further.

“Drain Doctor is not just about me – we have a fantastic team of office staff and technicians who are continually delivering a world class service to our customers and a fantastic supportive family, so without them, we would not be revelling in this success today.  We will definitely be having a team celebration very soon!   I would also like to thank Neighbourly, who has invested both time and money into the brand and provided me with the support and infrastructure needed to thrive.”

Pierre Jeannes, Managing Director of Drain Doctor, selected the Baddeley’s as the winner for 2019, adding: “Denise, David and Mike are the ideal franchise owners and I’m so proud that they are part of our network.  They exemplify the kind of franchise owner that we look for across our industry, delivering on our Code of Values as well as inspiring new franchise owners into the business.  Mike and his parents are continually looking for ways to enrich their clients and this shows with their strong brand engagement and outstanding growth performance.”

Based in Birmingham, Drain Doctor also covers Chipping Campden, Evesham, Edgbaston, Kidderminster, Knowle, Malvern, Redditch, Bromsgrove, Solihull, Worcester and Droitwich.  It is part of a national network of over 50 locally owned and operated regional offices covering all of the UK.

For further information about Drain Doctor and the services it can offer, visit www.draindoctorbirmingham.com or call 01527 501700.

Drain Doctor is one of the home service brands for Neighborly.  For more information about Neighborly’s service brands visit www.NeighborlyBrands.com.


For more information, contact:  Georgina Watkins, Neighbourly.  Tel: 01295 983395 / Email: georgina.watkins@nbly.com

About Neighborly:

Neighborly is a holding company of 22 service brands, focused on repairing, maintaining and enhancing consumers’ homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 15 service categories at www.getneighborly.com in the United States and www.getneighbourly.ca in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. More information about Neighborly/Neighbourly, and its franchise concepts, is available at https://www.neighborlybrands.com/.

About Drain Doctor:

Drain Doctor is the UK’s leading full service combined commercial and domestic plumbing and drainage organisation with over 50+ franchise locations, providing a national service across the UK.