What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.


“I was nervous about using a company that wouldn't give prices before they arrive. However, Kevin arrived and investigated issue first free of charge (so he didn't over or under quote) and then I was shown price which I agreed and he completed the job. Happy. | Checkatrade

Customer in Norwich

23rd April 2019

Basin waste blockage at junction with stack cleared

“I was given a fixed time for the job and then he was late arriving. Appears it was because of how his work had been booked by his head office. However, he did phone to say he was running late. After that - excellent. The work was done promptly, he was courteous and informative, and gave useful advice. Wasn't cheap - but then I was able to book the job on a Saturday and it was done on Monday. | Checkatrade

Customer in Norwich

15th April 2019

Bath sink and overflow replaced

“Becci Winn technician was a star from the initial visit to the following morning repair. She was extremely professional and patient with elderly residents and made the whole experience a pleasure. She also went over and above expectations and job by helped clean out the outdoors drainage and advised about gully blockage and contacting Anglia Water. True credit to your company and if you want a friendly lady to look after elderly people household plumbing... she is the one to ask for. Well done Becci | Checkatrade

Customer in Colchester

15th April 2019

Mrs J.S

“I write to say the recent problem I had with the blocked drains was dealt with by your firm “Drain Doctor”, was of the highest professionalism, from Anne in the office who took my call, to Chris our own ‘Doctor’, who worked very hard, a very pleasant young man a credit to your company. I shall recommend you to anyone I know who has a drain problem.”

Mrs J.S
Torquay, Devon

15th April 2019

Rob Hebner is fantastic

“Rob Hebner is fantastic and sorted our blocked loo for 5 days. He was professional, courteous, efficient and a good laugh. Definitely recommend. ”

Mr. J. D

2nd April 2019

Pipework put in for iceblast machine

“Clean and tidy done exactly what was needed. Gareth was polite and friendly, will definitely continue to use Drain Doctor. Speedy and reliable service. | Checkatrade

Customer in Clacton-on-sea

26th March 2019

Drain unblocked.

“Did the job promptly and efficiently. | Checkatrade

Customer in Clacton-on-Sea

16th March 2019

Drain unblocked

“They arrived on time, they rang me and the man was very helpful and polite. | Checktrade

Customer in Thetford

15th March 2019

Professional Service

“Friendly helpful professional service. They sorted a pipe blockage. Highly recommended.”

Thomas P

24th February 2019

Blocked Outside Drain Dunfermline

“Called out today after trying cleaning products, plumber, Scottish Water. Came within an hour and cleared within the hour. Many thanks to Wullie and work mate. Very professional.”

Elaine C

18th February 2019