Testimonials

What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

“After totally overestimating my own DIY skills, a Saturday afternoon kitchen tap replacement went awry and started leaking as soon as I turned the mains back on. Unable to determine the source of the leak myself, I decided to eat humble pie and call in the professionals. Expecting I’d have to wait until at least Monday, Drain Doctors was able to answer my call and send someone out within an hour on a Saturday evening. The plumber Josh was absolutely fantastic, not at all judgemental of my failed DIY attempt, and went above and beyond to pull apart, reinstall and in the process improve the under sink piping. Utterly thrilled with the work and the service and would 100% use Josh and the Drain Doctors team again. Thank you!”

Robert Norrie

10th August 2019

“I had a broken sewer pipe, which was letting ground debris in. I called Shaun and he was very prompt and professional in his dealings with me. Hence he sorted the repair out with the minimum of fuss. I would certainly recommend Shaun to others.”

Mike Bennett

8th August 2019

Shaun Bartlett

8th August 2019

“Arrived in a timely manner. Tom was very professional, polite and friendly. Work was completed as agreed. Excellent service and would recommend to family and friends.”

Nick Waring

7th August 2019

“Drain Doctor were extremely helpful from start to finish. We called them and within a couple of hours they were with us and had sorted the problem. The engineer was really friendly, polite and talked us through everything he found. Can't recommend them enough, thank you guys!”

Hayley

7th August 2019

“Had a terrible issue late Friday evening, fast response and a fair price. Would use again. Thanks”

Jambutter 1234

6th August 2019

“Right from the beginning, very friendly, understanding and helpful response on the telephone. We could not have wished for a nicer plumber to visit our house, we felt like a best friend helping us. He solved the problem with care and expertise while respecting our home removing shoes at front door and cleaning up after work done. We could not recommend more highly. We are very happy customer.”

Susan Hall

4th August 2019

“Darren came to my house this week. I had a clogged sink and he was super nice, helpful, explained everything he was doing or going to do. Cleaned everything after himself, even with me insisting it wasnt necessary. Everything is working great now. Great customer service. 10/10!”

Funking Funks

1st August 2019

“Fast, efficient and friendly service. Paul did a great job locating and fixing the blocked drain. He had all the equipment and was prepared to stay late to get the job done as it turned out to bigger than we all thought. All in all first class service at a very reasonable rate. I would recommend Drain Doctor Guildford and Basingstoke to anyone having plumbing/draining problems.”

Alison Salter

30th July 2019

“After having our property block paved I noticed that part of the drainage gully had been cracked. For further advice we phoned Drain Doctor Oxford on the Thursday and arranged for someone to come and take a look @8am on the Saturday. Sam arrived at 8 on the dot and was extremely helpful. He talked us through the severity of the crack and options available. Not wanting to pull up the new paving, Sam suggested ways to remedy the issue ourselves and outlined what would need to be done if we wanted to get it repaired properly. Being able to arrange the visit around our lives was made easy by the phone operator and we were impressed by Sam's no-pressure advice. In all the service from DD Oxford and Sam was fantastic.”

Maxwell Soul

30th July 2019