What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

Blocked toilets

“Drain Doctor came out quickly and sorted the problem in half an hour but the charge was extortionate.”

Warstock Community Centre
South, Birmingham

10th December 2019

Not impressed

“Extortionate price for a 30 second job.  Delay tactics used to make it look like he had been at the property longer.  Swearing a lot, every 5th word was a swear word.  Lacking in respect and cleanliness, thought it was fine to touch everything with dirty gloves and prop up his sweeping brush on my living room carpet.  Pushy.  Not impressed, will never use again.  Will not recommend.”

Mandy James
Town centre, Newport

9th December 2019

Replacement Drain Cover

“Brilliant service from the first phone call to the completion of the work.  Rang on Thursday, visited by Tom on Friday and cover replaced on Monday by Andy.  Always kept up-to-date with the progress with getting the required parts.  The engineers were on time and the area left clean and tidy.  Thank you.”

Paul Beale
Hesters Way, Cheltenham

9th December 2019

A very good job –well done Jordan

“Thank you for coming so promptly.  Job well done.”

Ms M Robinson
Residential road, Dorridge

9th December 2019

Relieved to see them.

“They came, they saw they unblocked”

Mr Chris Tyler

8th December 2019

CCTV drainage survey

“Happy with the cctv drainage survey service on the day. I would use & recommend Drain Doctor North West.”

Mr Curtis

8th December 2019


“I've used Drain Doctor a few times and the service has been impeccable.  Speedy delivery and nice to know someone is always available to speak to.”

Ashley Mehr
City Centre, Gillygate

7th December 2019

Steven Clarke

“Great service helpful.”

Steven Clarke

6th December 2019


“Quick and efficient.”

Nikki Kelly

6th December 2019

Sam at Drain Doctor Oxford was Fantastic

“I have just moved into a new house.  I needed to have someone in quickly to investigate a drains smell in the house.  Sam from Drain Doctor was fantastic.  He visited within the hour and found the cause of the problem.  Moreover he also spotted a few other potential problems, suggested some improvements for the future, and explained my drainage system to me which was most reassuring. (He also advised me on what I did not need to do.)  The service was excellent.  I would most certainly recommend them and I will be using them in future for the work I need.  I shall most certainly use them in the future.”

Helen Cooper
St Clements, Oxford

6th December 2019