Testimonials

What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

“Shaun was friendly, kept us informed of what he was doing and what needed to be done, stuck to his quote even though the job took longer than he expected. We highly recommend him.”

Joy Hasler

18th February 2019

Blocked Outside Drain Dunfermline

“Called out today after trying cleaning products, plumber, Scottish Water. Came within an hour and cleared within the hour. Many thanks to Wullie and work mate. Very professional.”

Elaine C
Dunfermline

18th February 2019

“Thank you so much for sorting out our blocked drain so swiftly and courteously. Josh was absolutely brilliant.”

Mary Boulton

16th February 2019

“Excellent Service from start to finish, everything explained before work carried out and same day appointment will definitely recommend”

Lesley Lees

13th February 2019

“Called this company when my only toilet was blocked so obviously I needed someone out the same day to fix it. Was told that someone would be able to get to me around 3pm, and after waiting nearly two hours I received a call and was asked if my toilet could wait until tomorrow. Yes, of course I'll hold my bladder and bowels for 24 hours...not. I hung up and called someone else who got to me within half an hour and only charged me £75 (far cheaper than I imagine this place would have charged me, they refused to even give me an approximate quote over the phone beforehand, even just for unblocking a toilet!). Wouldn't recommend using this service if you have an emergency.”

Tiffany Rivett

11th February 2019

Exceptional service from a company we really trust, will never use anyone else!

“Exceptional service from a company we really trust, will never use anyone else! We had a blocked drain and no use of our bathroom. After a terrible experience with another company who made the problem worse, Drain Doctor came to the rescue.”

Mrs. B
Gloucester

11th February 2019

“I don't normally leave reviews but I think I need to let people know about this company. They are a bunch of rogue traders; I strongly recommend that you don't use them, unless you want to be quoted for work they haven't done.”

Smaira M

9th February 2019

“Originally had them in to clear a blocked drain discovered in the property we were considering buying by the chap who carried out our building survey. They turned up on time, unblocked the drain and also carried out a free CCTV survey. This revealed that the property, which had been built around 1970, had pitchfibre pipe work that had deteriorated considerably. We had not at that point purchased the property but after getting Drain Doctors quote and that their work was guaranteed for 10 years we went ahead and purchased. They held their quoted price, for 3 months, and came this week to carry out the repairs. Absolutely brilliant, on time, polite, and so knowledgable, but more importantly, honest. They could have charged for clearing tree roots on a shared drain on the other side of the property but were completely upfront and honest and showed in the detailed CCTV report, that that was the responsibility of United Utilities. They could so easily have charged for this work and we would have been none the wiser. They also come back, free of charge, in 12 months to do another free CCTV just to show you the condition of their work. Absolutely no hesitation in recommending them”

Lee Goddard

8th February 2019

“excellent service”

martin banks

8th February 2019

“horrible service over phone, would not recommend”

MrSteamedchicken

4th February 2019