Testimonials

What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

“I use Drain Doctor both through work and personally, always found them to be friendly and professional. Recommended.”

Timothy Cummings

4th February 2020

“They were great at letting me know when the engineer was coming, he was very helpful, informative ,problem solving and professional. I felt confident I had a way forward to resolve a longstanding issue, I am grateful for his valued service and support. I know nothing about drains! and I would use them again with confidence.”

Louise Dirks

4th February 2020

“We had our drains jetted for maintenance purposes and the CCTV showed a lot of cracks and dropped sections which is likely to be the cause of our regular drain blockages. Darren and Stanley came back to replace a section of pipe and Cipp line the remaining waste pipe along our property. They were very efficient and friendly, even while digging by hand through many layers of stones, hardcore and broken concrete.”

Claire Hutchings

3rd February 2020

“Excellent professional and informative service from Tom, investigating and identifying a shared drain on our property. Thank you, Tom.”

Jennifer Sayer

2nd February 2020

“Horsham Drain Doctor were brilliant, quick to answer the phone, quick to come out and more than happy to put the camera down the drain to show me what the problem was. Very pleased with the service received and would definitely recommend.”

Fran Jones

29th January 2020

“He demanded money up front which I paid. He said he'd return the next day to do the work. The issue was then resolved without him, so I asked him to refund money for the work that he didn't do and he refused. Totally unfair and unprofessional.”

Humera Malik

29th January 2020

“Great experience using Drain Doctor, called Tuesday morning, arrived within 3 hours. Excellent service from Tom. Would recommend them for any drain issues.”

Sue Bell

29th January 2020

“Was struggling with a blocked drain out the back garden. Called the drain doctor, they come out the next day and had it all done within 30 minutes, and I was able to pay by card at the door, which was so helpful. The plumber was so polite and great personality, definitely would use again if I need any work done.”

Craig Mitchell

29th January 2020

“Prompt, turned up quickly. Checked all drain areas, very thorough”

Tizzi Wooler

28th January 2020

“I reported a blocked drain on Sunday night. It was cleared by mid morning on Monday by a very efficient and pleasant Andy Thomas,who also passed on some useful tips to avoid future problems. Many thanks for a job well done.”

bruce clay

27th January 2020