Testimonials

What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

“On my son’s recommendation, Paul Cooke from Drain Doctor visited this afternoon (bang on time) to investigate a problem with nasty niffs coming from my kitchen sink. He carried out a thorough search with specialist equipment and gave me a very reasonable quote to fix the problem, but gave me some suggestions of a few things to try first to remedy the problem, so I don’t have to spend money unnecessarily. Wow! You don’t usually get that sort of service these days! Can’t recommend highly enough.”

Hilary Bunce

7th March 2019

“Having been to a meeting in Horsham , 100 miles from home my car broke down . Will kindly stopped and asked if he could help . Showed me where I could go to get a coffee and offered to return with a battery charger ! I'd been recovered before he returned but just want to say many people passed and didn't offer any help at all . Thank you Will , you have restored my faith in humanity and your kindness will not be forgotten . Integrity and kindness is a rare quality today so I wish you all the best and would highly recommend you and your business . Good luck for the future And again Thank You Maria x”

Maria Louise

6th March 2019

“I had Drain Doctor engineer Paul Thorogood arrive this morning to look at our leaking boiler. Paul was professional, friendly and did an amazing job. I would recommend Drain Doctor Horsham to my friends and family. Wonderful Service! Thank you Paul.”

April Chitty

6th March 2019

“We had a huge build up of limescale here at the hospital where I work. Will came to site and explained the process we should follow, The engineers turned up, on time, acted in a very professional manner and did the job explaining what they were doing throughout. A Great service that I would highly recommend to anyone needing this type of work, I have already passed on their details to friends and other hospitals we work with. Paul and Paul were pleasant, clean, tidy and and a joy to work with. Thanks Drain Doctor”

Clayton Bazaar

6th March 2019

“Shaun responded quickly, was punctual, polite and worked efficiently to clear the blockage - would definitely recommend him.”

Julie De La Bastide

4th March 2019

“Called them on a Sunday afternoon after experiencing a blocked foul water drain. Got back to me swiftly. After a discussion the technician advised me to call Severn Trent Water as the blockage was in a shared run. Did this and problem resolved next day. Very grateful, and this saved money. Used them last year on a different call out, and although this time chargeable they completed the work quickly. Highly recommended”

Bob Hawkes

4th March 2019

“Jonathan was spot on. Came quick, got to work quickly, was thorough and friendly and a pleasure to work with. He didn't just unclog the sewer pipe, he also checked multiple points around the property to see if there were other issues. You might reasonably expect somebody who unclogs the unseen, nasty parts of modern life to be a bit grumpy but he was the exact opposite. A real pleasure. Good job Drain Doctor and highly recommended.”

rdbd1970

3rd March 2019

“Fixed the problem in not time at all and sorted the mess left by the last company that d8dent Finnish the job 👌 Jonathan top man.”

Keilan Walker

2nd March 2019

“Great company and real quality service from Shaun. I explained what the issue was.. and he immediately advised all possibilities that could be the cause of the problem before getting stuck in... so there were no shocks down the line. Everything was explained so well even I could understand! Would recommend these guys to anyone. Thanks again Shaun.”

Jack WIlliams

2nd March 2019

“Thank you so much for your help! For months I have been trying to get a decent contractor who would help and resolve a simple leak! Since October 2018 this has been far to much hard work with being let down. One call to these guys and they were round within days and have given a quote and confirmed the date they'll be round to fix it! I never thought how hard this could have been but Drain Doctor have saved my bacon! Thank you guys! Definitely will be recommending you to any other unfortunate folk. In fact I'll be passing your details on to my Mum as she has some issues too! Thanks again! Rich”

Richard Bunce

1st March 2019