What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.


“Lee arrived promptly and ensured the problem was fixed.  Thank you.”

Joy Marais

26th December 2019

Fast and friendly

“We had an emergency situation with our plumbing and submitted a request via the online form at 10pm on Christmas night.  We had an SMS response within minutes, and everything was fixed by breakfast time the next day.  Josh was super helpful, not only fixing the toilet for our guests but also answering a bunch of plumbing related questions about other issues in the house along the way.”

Mark Herring

26th December 2019

“Excellent service . Sorted out problem and gave advice to stop it happening again.”

Denis Everall

24th December 2019

“Great service from the team and especially Andrew Thomas. Not only had the issue been resolved I now have a full understanding of our drain network and the problems that may occur and how to avoid them in the future. Thanks drain doctor”

Richard Graves

24th December 2019

“My drain blockage occurred on Christmas eve and I was having all the family round Christmas day. What a relief to have such a reliable company send an efficent young man round to sort it out. Phew!”

Mary Burgess

24th December 2019


“Always arrive when you say, always get the job done, always clean up after you have finished.  Always polite and the price is good too.”


24th December 2019

blocked drain

“The young man was very efficient, tidy, clean and polite.  He explained everything to me and showed me the camera in action.  Also the price was fair.  I would definitely recommend Drain Doctor.”

Mrs Mary Burgess
North Baddesley

24th December 2019

Thanks so much for coming to the rescue!!

“Olly from Drain Doctor was brilliant - straight away he put me at ease that things would be sorted, and I knew that I was in good hands.  Olly investigated the problem thoroughly and resolved the issue, making sure that I knew exactly what had been the issue.  I was particularly grateful as this was on Christmas Eve, and was panicking about being stuck with the situation over Christmas! My little boy was also very excited to be allowed to watch the camera and help with the investigations!  Thank you, Olly!”

Steph Hoyle

24th December 2019

Blocked Drain

“Super honest quick service.”

T Pal
Hockley Heath

24th December 2019

Leak detection

“Happy with customer service, and technician great.”

Robert Wilson
Outskirts, Bungay

24th December 2019