Testimonials

What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

I was so impressed with Clayton

“I was so impressed with the Drain Doctor technician, Clayton, who came out to sort out a problem with a cast-iron downpipe etc today, I've taken the trouble to email you anyway. After a series of disastrous efforts to solve the downpipes problem (people not turning up, cowboys doing very little, people wanting to cut the bottom of the cast iron pipe etc) it was refreshing to have a technician arrive on time, to assess the situation carefully and to show a thoroughly professional approach to his work. Clayton explained exactly what he was going to do and he worked efficiently in the most appalling rain and wind. It was miserable out there this morning! I was shown the camera pictures of the pipes and soakaway and in addition, was interested to have a camera survey of the main drain too. I learnt a lot and it was helpful to have the extra knowledge should I have a similar problem on any of the other downpipes in future. Thank you, Drain Doctor. Your technician was professional, efficient, thorough and courteous. I'm hoping that a solution has been found to the damp problem...... thanks again. No hesitation in recommending you to others and will certainly be in touch if similar problems arise in the future.”

Mrs S

12th December 2019

Good quick service

“Good quick service, Mark was a lovely happy chap and very reasonable costs. Would highly recommend Drain Doctor North West.”

Mr Graham
Darwen

12th December 2019

“After some months of intermittent issues with a SaniFlo unit, it finally gave up the ghost due to issues with the outflow from the system. Without facilities there was no way I was able to have my young, and somewhat 'productive' boys to stay with me, at a time when it has been so important for them and myself to be able to spend time together. Due to the urgency and somewhat complex nature of the issue, Darren, Jon, Clayton and Josh had all been on site to find the best solution which, once found was promptly implemented, giving me, my children, landlord and neighbours affected by the issue great relief in a great variety of ways(pun intended). Thank you guys”

Antony Smith

12th December 2019

Simon Hughes

12th December 2019

First Class

“Neil returned my call within minutes and was very friendly and professional.  He said that Anthony could be with us within the hour, which he was.  Anthony, who was also very friendly was efficient and had our drain unblocked and cleaned up very quickly.  I would heartily recommend using them.”

Owen Roberts
Scarborough

11th December 2019

Excellent Service

“Very quick response to my blocked drain which was cleared to a high standard. In particular John the technician was outstanding in terms of customer care. I'm very happy to recommend Drain Doctor.”

P. Hookham
Southampton

11th December 2019

First Class

“Very nice chat called Dan and he did a brilliant job.”

Mrs R Jarvis
Woking

11th December 2019

“Very quick & professional service 5*”

Kueran Campbell

10th December 2019

Drain cleared

“Outside drain blocked.  Cleared it quickly and double checked everything.”

Andrew Brynes
Sheffield

10th December 2019

Super same day drain service.

“Super same day drain service. Engineer arrived on time, quickly established the cause and made good the repair. Also provided good info & tips.”

Mr Owen
Windermere

10th December 2019