What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

Drain unblocked

“They arrived on time, they rang me and the man was very helpful and polite. | Checktrade

Customer in Thetford

15th March 2019

“Excellent, quick and professional service. Highly recommended. In addition, Drain Doctor helped me avoid a significantly higher bill from a different company that had been misquoted.”

Susannah Smallwood-Brown

15th March 2019

“Prompt, polite, and professional service. Were able to attend on the same morning I rang. I ask a lot of questions and they were answered with explanations! Would definitely recommend.”


13th March 2019

“Both men were polite,had shoe covers for their work boots(big deal for me as just had new carpet and it was pouring with rain).tried different ideas until they solved my drainage problem.would recommend”

Katie croxford

12th March 2019

“Paul came to fix my leaking toilet, he was there within the hour and the problem was fixed quickly. Paul is friendly and professional and I would highly recommend him and Drain Doctor Horsham. Thank you!”

leila meherzi

12th March 2019

“Despite me changing the time of our appointment, Paul arrived when agreed and was able to locate the problem and unblock the drain quickly and efficiently. He also used a camera to check the health of all the drains on my property.”

Dawn Weedon

11th March 2019

Rob Barrett

10th March 2019

“Paul Thorogood came to my home and re-plumbed my kitchen and feeds for my outdoor irrigation setup, taking into account random fittings and valves and my obscure requirements. He was professional, polite, witty and a really nice guy. Next time I need any plumbing done I will be happy to use Drain Doctor Horsham, thanks Paul.”


10th March 2019

“On my son’s recommendation, Paul Cooke from Drain Doctor visited this afternoon (bang on time) to investigate a problem with nasty niffs coming from my kitchen sink. He carried out a thorough search with specialist equipment and gave me a very reasonable quote to fix the problem, but gave me some suggestions of a few things to try first to remedy the problem, so I don’t have to spend money unnecessarily. Wow! You don’t usually get that sort of service these days! Can’t recommend highly enough.”

Hilary Bunce

7th March 2019

“Having been to a meeting in Horsham , 100 miles from home my car broke down . Will kindly stopped and asked if he could help . Showed me where I could go to get a coffee and offered to return with a battery charger ! I'd been recovered before he returned but just want to say many people passed and didn't offer any help at all . Thank you Will , you have restored my faith in humanity and your kindness will not be forgotten . Integrity and kindness is a rare quality today so I wish you all the best and would highly recommend you and your business . Good luck for the future And again Thank You Maria x”

Maria Louise

6th March 2019