Testimonials

What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

Drain unblocked quickly

“Quick and very professional service.”

Mr Dan Edwards
Stamford

13th December 2019

“Andrew Thomas arrived on same day and fixed blockage”

Peter Fotios

13th December 2019

“Fantastic service to fix a damaged bathroom tap.”

Ed Gilmore

12th December 2019

Brilliant Service

“Absolutely great.  Called for an emergency job and they booked for the next day and then called me back to fit in on the same day.  Dan arrived promptly and was very friendly, quick and professional.  Will definitely use Drain Doctor again and would nightly recommend.”

Mr E Gilmore
Haslemere

12th December 2019

Gloucester team are fantastic

“Drain Doctor Gloucester installed a Mantair system 5 years ago.  They service it every 6 months, and are helpful, honest and friendly.  Highly recommended.”

Richard Andrews
Witcombe, Gloucester

12th December 2019

Block drain you need the best

“I had a problem with a blockage in my drain leading to my septic tank and to say the least I was extremely concerned and anxious, fearing the worst. I phoned Drain Doctor in Malton and from my first engagement with Neil I felt I was in good hands.  He listened and empathised with my problem and without patronising me he took control.  He gave me an eta for an engineers visit which was later in the afternoon, but did say he would try and get someone to me earlier.  As good as his word, he phoned me back and two hours later, engineer Anthony arrived and he was magnificent. From the moment he arrived he was really friendly and reassuring and I just knew we were in good hands. He set about diagnosing the problem in a very methodical way and within the next couple of hours, my septic tank was health checked, flushed out and the blockage was removed.  Finally he health checked all of my drains using his clever piece of kit, running a camera through them. This is my first experience of Drain Doctor and whilst it’s not the most glamorous of subjects, trust me when you can’t use your toilet or shower etc, it becomes the only thing that matters.  They were fantastic.  I am by nature a natural sceptic, so when I read the advert I wondered.  I would go as far as to say that they under promised and over delivered. I hope I don’t need them again as we all do, but if you have a problem, they are the real deal. Many thanks, David Wood Blakey Ridge”

David Wood
Blakey Ridge, Kirkbymoorside

12th December 2019

Surrey very helpful and efficient

“Very good response, helpful and knowledgeable technician, but call out quite expensive.”

S
Guildford

12th December 2019

I was so impressed with Clayton

“I was so impressed with the Drain Doctor technician, Clayton, who came out to sort out a problem with a cast-iron downpipe etc today, I've taken the trouble to email you anyway. After a series of disastrous efforts to solve the downpipes problem (people not turning up, cowboys doing very little, people wanting to cut the bottom of the cast iron pipe etc) it was refreshing to have a technician arrive on time, to assess the situation carefully and to show a thoroughly professional approach to his work. Clayton explained exactly what he was going to do and he worked efficiently in the most appalling rain and wind. It was miserable out there this morning! I was shown the camera pictures of the pipes and soakaway and in addition, was interested to have a camera survey of the main drain too. I learnt a lot and it was helpful to have the extra knowledge should I have a similar problem on any of the other downpipes in future. Thank you, Drain Doctor. Your technician was professional, efficient, thorough and courteous. I'm hoping that a solution has been found to the damp problem...... thanks again. No hesitation in recommending you to others and will certainly be in touch if similar problems arise in the future.”

Mrs S

12th December 2019

Good quick service

“Good quick service, Mark was a lovely happy chap and very reasonable costs. Would highly recommend Drain Doctor North West.”

Mr Graham
Darwen

12th December 2019

“After some months of intermittent issues with a SaniFlo unit, it finally gave up the ghost due to issues with the outflow from the system. Without facilities there was no way I was able to have my young, and somewhat 'productive' boys to stay with me, at a time when it has been so important for them and myself to be able to spend time together. Due to the urgency and somewhat complex nature of the issue, Darren, Jon, Clayton and Josh had all been on site to find the best solution which, once found was promptly implemented, giving me, my children, landlord and neighbours affected by the issue great relief in a great variety of ways(pun intended). Thank you guys”

Antony Smith

12th December 2019