Drain Doctor - Drainage & Plumbing Services

Commercial 24/7 Emergency

0808 175 6884

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Key Accounts service from Drain Doctor

Tailored drainage and plumbing solutions with priority support, dedicated account management, and reliable servics, built around your business needs.

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  • Trustpilot

  • 24/7, 365 Emergency Support

  • Rapid Response

  • No Call Out Fee

  • 30 Years Service

  • DBS and Disclosure* checked engineers *Applicable in Scotland

We're Always Here To Help

As a key account customer, you’ll have a dedicated team who knows your business inside out and is always ready to help. Whether it’s urgent support for a drainage or emergency plumbing issue, or proactive advice to prevent problems before they start, we’ve got you covered. We work behind the scenes so you can focus on what matters most - running your business, knowing that if anything happens, we’re just a phone call away.

Contact Our Key Accounts Team Make an Enquiry
  • Specialist Account Manager
    Specialist Account Manager

    Think of them as part of your team, someone who understands your business, ready to coordinate every detail, answer questions, and keep things running smoothly from day one.

  • Dedicated Contact Number
    Dedicated Contact Number

    Reach your Account Manager directly through a dedicated number, no call centres, no waiting. Whether it’s a quick question or an urgent issue, help is just one call away.

  • Personalised Contracts
    Personalised Contracts

    We tailor our services to your business needs, from routine maintenance to emergency response. Our expert team works closely with you to provide a seamless service and dependable results.

  • Custom Reports
    Custom Reports

    Our custom reports are tailored to your specific needs, whether it's routine updates or one-off insights. Designed to support decision-making, track KPIs, and identify issues early, these reports help you stay informed and in control.

  • IT Management and Integration
    IT Management and Integration

    Our IT management system keeps all scheduled work organised and ensures seamless service delivery, from routine checks to full drainage support. We also integrate with client systems, making it easy to share updates, insights, and respond quickly to requests as part of our personalised service.

  • Services Other Services

    From emergency callouts to large-scale projects, we offer a full range of commercial drainage and emergency plumbing services. As a key account partner, you’ll have priority access to our expert engineers 365 days a year. We respond quickly, resolve issues efficiently, and keep your operations on track.

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We’re not just an emergency response team; we’re your trusted partner for long-term preventative maintenance and repairs.

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Trusted by Commercial Businesses Across the UK

Your dedicated partner for both urgent repairs and regular maintenance.

Trustpilot

What a great company we are a school and have had this company out to help with a big drain issue that has been going on for a few years they was incredible from start to finish that was quick at getting us booked in and the 2 lads that came matt and Ross was great lads they was polite anything we needed they provided we will be sure to use again if we ever need them :)

Danny Bowerman

We're so fortunate to have found Drain Doctor through a Google search. We couldn't have found a better company to sort out the blockage in our restaurant toilets. Paul and Anna arrived promptly on time and were fantastic throughout the few hours that they worked on the problem. They did not leave until they have fixed it and cleared a huge blockage. We would highly recommend Drain Doctor, very friendly and professional.

Ehabsss

Excellent service, I’ve used them many times for my facility business helping other businesses. I find them very reliable, swift and no Job is too small or big excellent professionalism from the staff working at Drain doctor many thanks Kev ETCS

Kev Baldwin

Elite Trauma Cleaning Services

Richard from Drain Doctor attended a large commercial premises for our client late on a Thursday evening. He was able to fully investigate the complex Water leak and offer a practical solution to the problem within an hour or so. Due to the scale of the site @ 376,000sq ft Severn Trent were drafted in to isolate the site from the mains in order to resolve the problem.

Stuart

Professional team came out to investigate blocked toilet block and after a series of pressure treatments the drains were flowing again. They identified a partial collapsed drain, which is being repaired with a patch on a follow up visit. They are also organising preventative maintenance to remove excessive amounts of kitchen grease from a manhole on the same drain line. They were very respectful of the property and understood our business needs.

E Walker

Drain Doctor in Leicester ran by David Knight are highly recommended to anyone with drainage issues! We has a problem with our commercial drain and within a couple of hours we had Drain Specialist on site, who sorted the issue with no fuss! Excellent work.

Sub Development

Our Commercial Partners