8 Things to Ask a Plumber to Check Experience
There are many reasons why you should do some research when hiring a plumber. Expert plumbers will be able to apply their skills and qualifications to resolve your plumbing concerns, identify underlying causes, and perform safe and effective installations and repairs. On the other hand, inexperienced or under-qualified plumbers may fail to identify certain important safety hazards, and could cost you more money in the long run due to bad practices. When looking for a plumber, consider these 8 things in order to find the right expert plumber for you.
- Training and Qualifications
Hiring a plumber that is fully qualified and who has received expert training will lead to a more professional and satisfactory experience. Ask your prospective plumber what kind of experience or qualifications they have when considering doing business.
Client reviews are a good indication of the quality of services provided by a plumbing agency. Checking reviews online and on the plumbing agency’s website can help you understand others’ experience with the company.
- Response time
Having to wait tirelessly for a plumber to respond to a plumbing emergency can be extremely frustrating. If you need your plumbing issues resolved quickly, try searching for a plumber that offers emergency services or quick response times.
- Hours of operation
Another frustration fact about plumbing emergencies is that they are often untimely, frequently occurring on weekends, holidays, or after hours. In these cases, you will want to find a plumber that offers services 24/7 365 days a year. Some plumbing agency even offers night-time services at no additional cost, in order to minimise disruptions; this is especially important for business owners who need their building’s plumbing fixed quickly in order to resume working operations by the next business day.
Plumbing repairs can be rather expensive, especially if you do not hire a plumber that offers fixed rates. When looking for a plumber you can minimise your repair costs by finding an agency that does not charge call out fees, and that provides free quotes so that you can have an estimate of your potential expenses. Companies that offer fixed rates have the most pricing transparency, preventing you from experiencing any surprises when you receive your bill.
Some plumbing issues require advanced technology in order to identify the problem’s source. Some plumbing agencies now offer CCTV drain inspections, which allow cameras to inspect your plumbing and identify the issue quickly.
- Customer promise
Great plumbing agencies make customer satisfaction a top priority. When considering a plumber, look for an agency that offers work guarantees.
- Type of service
Whether you are looking for residential or commercial repairs, can affect your plumbing options. If you need a plumber to visit your business, make sure that they are trained in commercial installations. Agencies that specialise in both types of services typically have the most expertise.