Southampton entrepreneur takes over Drain Doctor business

Banbury, UK (12 March 2019) – With over two decades of experience running successful companies in the finance sector, local Southampton businessman James Light is ready to take his strong business acumen to a new level with the acquisition of Drain Doctor Southampton.

With an existing team of two technicians and two branded Drain Doctor vans, James will take over the reins of the franchise from 4th March to provide a 24/7 world class plumbing and drainage service to local homeowners and businesses across Southampton.

James is wasting no time. Under his management, the business has already made investments in specialist equipment for the vans, including new high-pressure water jetting units, CCTV drain survey equipment and full Drain Doctor branding.   The office has also moved to new premises in Romsey.

Prior to the acquisition of his new plumbing and drainage franchise, James began his career as an electrical apprentice at the age of 18, followed by the Co-Operative where he worked and owned a territory in financial services and insurance for 10 years.  James then went on to set up his own mortgage brokerage business, along with a debt management side, which has recently been sold to a larger organisation.

Born and bred in Southampton. James wanted a new challenge and business opportunity that allowed him to achieve his goals without having to start from scratch.   He chose to go down the franchising route and make an investment in a sector which was growing, recession proof and was scalable.  Drain Doctor fitted the bill as it was part of Neighborly, one of the world’s largest parent companies of home service brands with a franchise network of over 3,600 franchisees worldwide, and had a strong company ethos with a Code of Values founded on integrity, respect and customer service.

James Light said: “I am thrilled to be the new owner of Drain Doctor Southampton and very fortunate to have such a great team already in place to help with the day to day running of the business.  Having personally struggled to find reliable and trustworthy tradespeople for my own properties, I knew that I wanted to find a sector where there was a shortage of professional experts and that would give me a long-term future.  What drove me to Drain Doctor was predominantly the professionalism and reputation of the brand, but also wanting to make a difference by delivering a great service at the heart of the Southampton community.

“I am really looking forward to getting stuck in and being a key player in Southampton, where I am committed to delivering a best in class customer service.  The future is exciting and having the wider support, expertise and resource available from Neighborly and other Drain Doctor franchisees, gives me both confidence and peace of mind.”

Pierre Jeannes, Vice President of Operations for Drain Doctor, added: “We’re proud and delighted to welcome James to our close network and are looking forward to supporting him throughout his exciting new journey with us.  With James’s proven experience in running his own businesses and entrepreneurial flair, coupled with his commitment and enthusiasm to make the business work, he exemplifies the kind of franchise owner that we look for across our industry and shows others the fantastic possibilities that exist in our growing network.”

When James isn’t busy with his Drain Doctor, he enjoys watching rugby and spending time with his family.  He is also a keen property developer and enjoys renovating properties to sell and rent in and around Southampton.  James is married with two children.

Drain Doctor is the UK’s leading full service combined commercial and domestic plumbing and drainage organisation with over 50+ franchise locations, providing a national service across the UK.

For further information about Drain Doctor and the services it offers, visit or call 023 8212 3988.


For more information, contact:  Georgina Watkins, Neighbourly. Tel: 01295 983395 / Email:

About Neighborly:

Neighborly is a holding company of 22 service brands, focused on repairing, maintaining and enhancing consumers’ homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 15 service categories at in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. More information about Neighborly/Neighbourly, and its franchise concepts, is available at