Testimonials

What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

Mixed

“Good and bad points with the service... Good points:
  • Very prompt at replying to query.
  • Able to come at a time and date that suited me.
  • Good communication.
  • As far as we know have sorted problem.
  • Plumber friendly.
Bad points:
  • Price changed halfway through the job.
  • A lot of mess left (grey water on a large part of our garden and patio) if I had known this would be the case I would of asked them not to continue.
  • Mess left in neighbours garden (grey water).
  • Work not guaranteed as plumber thought he was unable to visualise inspection chamber, after discussing with my husband and reading surveyor report inspection chamber is actually in a different place (on front drive and very accessible). Also was not told work not guaranteed it was just printed on email invoice.
  • Very expensive for work done.
Unfortunately I would not recommend using the service as we are now having to deal with the mess that was left and are about to put our house on the market (which the plumber was aware of).”

B Doughty-Gough
Davenport, Stockport

25th January 2020

Professional drain service

“Nick was polite, friendly, professional and clean. He communicated to us clearly every step of the way.”

Mr Blackburn
Lytham St Annes

25th January 2020

Outstanding Service

“Drain Doctor sorted out our blocked drain promptly and efficiently.  We would highly recommend their services.”

Margie Falconer
New Town, Edinburgh

24th January 2020

Great service

“Excellent service from start to finish.”

Krissie Buckland
York

24th January 2020

Great service by Will at Drain Doctor Horsham

“Very good Service, I am the estate agent dealing with 2 different sales which both needed drain surveys after the building surveys - Will was very easy to deal with and took note that it was very important for everyone to getting updates on the drain survey results quickly important. With both drain surveys we had the results within hours of the survey taking place.”

David Driscoll
Town centre, Dorking

24th January 2020

Quick response

“Very good service, the chap was polite and got to work straight away, informed us what was going on and what needed to be done.”

Miss Amand Owers
Long Hanborough

24th January 2020

very good

“Very quick response from start to finish.”

Mrs Sarah Lloyd
Orford

24th January 2020

Fantastic service

“From start to finish the service was fantastic.  Very friendly and helpful.  Fixed the problem straight away and at a very good price.”

Ms J foster
Town Centre, Darlington

23rd January 2020

Perfect

“The guys are great, really professional and respond fast fixes.  Would use these guys again.”

Shaun
West, Hull

23rd January 2020

Blocked drain

“Engineer attempted everything to unblock drain but turned out to be on public road.  Take my hat off for his effort.  Surprised at the bill of over £180 for use of rod & water pressure.”

Stefan Lederle
Rossett

23rd January 2020