Testimonials

What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

Left No Stone Unturned

“Josh was brilliant. He left no stone unturned (literally!) to get to the bottom of a persistent problem that another firm had repeatedly failed to solve. I also really appreciated the way he explained things clearly and patiently - and how thoroughly he put my kitchen units back together and cleaned up. The second engineer, Clayton, was friendly and professional too. All in all, Drain Doctor really lived up to their name; they diagnosed what was wrong and put it right!”

16th December 2019

“The service was good. From ringing to make the appointment to the guy coming out and sorting the blockage. Pleasant and helpful, he left everything clean and tidy.”

Tom Hodgson

15th December 2019

Excellent Service

“Really helpful and hardworking engineer who went the extra mile for us and did a great job!”

Nigel Manley
Lapworth

15th December 2019

Prompt, polite service from Bedford & Milton Keynes

“The phone was answered promptly, the service was prompt, polite and efficient.”

Sarah Dent
Bedford

15th December 2019

“Used last year and the price was extortionate but had no choice and was very desperate! Very misleading as number i called was a local one but they were from nowhere near me! Beware”

Margaret Collinson

15th December 2019

“Still waiting after over a day now from being told someone will contact you shortly but no contact at all so I guess that the emergency is that important. Wasted all day waiting for this cowboy and still wanting as my insurance used them. First time use them and should be the last time. Job log at 16:40pm on 13/12 and this is now 19:40pm on the 14/12. So not sure where all the 5 stars come from.”

Watcharin Cross

14th December 2019

JP S

14th December 2019

The Redditch team are brilliant and very helpful

“The team could not have been more helpful and also sourced a new drain cover.  Thank you.”

Mrs E Fisher
Outskirts, Redditch

14th December 2019

Just to say thanks to you and your team

“Just to say thanks to you and your team. We've had a drain smell intermittently in the house which was quite bad and called drain doctor because of the no callout/no obligation aspect. Someone came next day and identified that it was a shared drain backing up that was causing this issue. Because it's shared, they said it's United Utilities responsibility (which I wasn't aware of) and since then UU have come out to sort the issue. I realise this isn't a very lucrative job for yourselves, However this sort of honesty and integrity means that, I'll come to drain doctor in the future and recommend to others.”

Mr Booker
Preston

14th December 2019

“rude, aggressive, and potentially dangerous. avoid”

Als Colston

14th December 2019