What Our Customers Have to Say about our First Class Service...

Our Customers Come First

At Drain Doctor, we take in pride in providing a first-class plumbing and draining service to every customer. Whether you're a business, homeowner or landlord, our local teams are on hand 24/7 to deal with any plumbing emergency, going above and beyond to ensure all work is completed with as little disruption as possible. Please take a look at our latest reviews to see what customers made of our service.

“I don't normally leave reviews but I think I need to let people know about this company. They are a bunch of rogue traders; I strongly recommend that you don't use them, unless you want to be quoted for work they haven't done.”

Smaira M

9th February 2019

“Originally had them in to clear a blocked drain discovered in the property we were considering buying by the chap who carried out our building survey. They turned up on time, unblocked the drain and also carried out a free CCTV survey. This revealed that the property, which had been built around 1970, had pitchfibre pipe work that had deteriorated considerably. We had not at that point purchased the property but after getting Drain Doctors quote and that their work was guaranteed for 10 years we went ahead and purchased. They held their quoted price, for 3 months, and came this week to carry out the repairs. Absolutely brilliant, on time, polite, and so knowledgable, but more importantly, honest. They could have charged for clearing tree roots on a shared drain on the other side of the property but were completely upfront and honest and showed in the detailed CCTV report, that that was the responsibility of United Utilities. They could so easily have charged for this work and we would have been none the wiser. They also come back, free of charge, in 12 months to do another free CCTV just to show you the condition of their work. Absolutely no hesitation in recommending them”

Lee Goddard

8th February 2019

“excellent service”

Marc Dargie

8th February 2019

“Rob Hebner is fantastic And sorted our blocked loo for 5 days. He was profeßsional, courteous, efficient and a good laugh. Definitely recommend”

Jim Daniel

4th February 2019

“horrible service over phone, would not recommend”


4th February 2019

Tony Talbot

19th January 2019

“I used Drain Doctor to fix a leaking waste pipe on my sink. They were quick to attend and had no initial call out fee. Andy Thomas was professional throughout, quoted me for the job and then completed it for the agreed fee. Would highly recommend and use again.”

Matthew Wilson

18th January 2019

“Very pleased with the response, I had a telephone call from Tom Gibbons to let me know he was on the way, arriving some 10 minutes later. He explained what he was doing through the whole process, but due to the age of the drainage system was unable to do as much cleaning as he hoped, as a result he gave me a 30 warranty should the problem re-occur. The price for the job was less that originally given, I for one shall be using there services again if required.”

David Galpin

18th January 2019

“Had a big drainage problem today. Drain doctor responded within 35 minutes. Darren provided a great service, friendly, honest and professional. What a lovely guy. Would not hesitate to use them again. HIGHLY RECOMMENDED.”

Dave Davis

17th January 2019

“Great communication and very honest company. A quick service was offered. Highly recommend”

Kimberly Cox

15th January 2019