Testimonials

Hear What Our Recent Customers Have to Say About Our Work…

Drain cleaning

“Communication with the company was excellent and it was very easy to arrange an appointment via email.  Darren was the plumber who cleaned out our drains and was very professional and friendly.”

Claire Hutchings
Botley Rd, Oxford

16th December 2019

The Drain Doctor was Fantastic

“Super fast to arrange.  Came over the same day.  Great attitude and could not do enough to help.  Also looked at our plumbing without any hard sell, and so we're really pleased with the service and will be using them again.”

Colin Bosher
The Green, Deanshanger

16th December 2019

Left No Stone Unturned

“Josh was brilliant. He left no stone unturned (literally!) to get to the bottom of a persistent problem that another firm had repeatedly failed to solve. I also really appreciated the way he explained things clearly and patiently - and how thoroughly he put my kitchen units back together and cleaned up. The second engineer, Clayton, was friendly and professional too. All in all, Drain Doctor really lived up to their name; they diagnosed what was wrong and put it right!”

16th December 2019

I was so impressed with Clayton

“I was so impressed with the Drain Doctor technician, Clayton, who came out to sort out a problem with a cast-iron downpipe etc today, I've taken the trouble to email you anyway. After a series of disastrous efforts to solve the downpipes problem (people not turning up, cowboys doing very little, people wanting to cut the bottom of the cast iron pipe etc) it was refreshing to have a technician arrive on time, to assess the situation carefully and to show a thoroughly professional approach to his work. Clayton explained exactly what he was going to do and he worked efficiently in the most appalling rain and wind. It was miserable out there this morning! I was shown the camera pictures of the pipes and soakaway and in addition, was interested to have a camera survey of the main drain too. I learnt a lot and it was helpful to have the extra knowledge should I have a similar problem on any of the other downpipes in future. Thank you, Drain Doctor. Your technician was professional, efficient, thorough and courteous. I'm hoping that a solution has been found to the damp problem...... thanks again. No hesitation in recommending you to others and will certainly be in touch if similar problems arise in the future.”

Mrs S

12th December 2019

“After some months of intermittent issues with a SaniFlo unit, it finally gave up the ghost due to issues with the outflow from the system. Without facilities there was no way I was able to have my young, and somewhat 'productive' boys to stay with me, at a time when it has been so important for them and myself to be able to spend time together. Due to the urgency and somewhat complex nature of the issue, Darren, Jon, Clayton and Josh had all been on site to find the best solution which, once found was promptly implemented, giving me, my children, landlord and neighbours affected by the issue great relief in a great variety of ways(pun intended). Thank you guys”

Antony Smith

12th December 2019

Sam at Drain Doctor Oxford was Fantastic

“I have just moved into a new house.  I needed to have someone in quickly to investigate a drains smell in the house.  Sam from Drain Doctor was fantastic.  He visited within the hour and found the cause of the problem.  Moreover he also spotted a few other potential problems, suggested some improvements for the future, and explained my drainage system to me which was most reassuring. (He also advised me on what I did not need to do.)  The service was excellent.  I would most certainly recommend them and I will be using them in future for the work I need.  I shall most certainly use them in the future.”

Helen Cooper
St Clements, Oxford

6th December 2019

Josh was very efficient

“Josh was in time, did a thorough job, was polite and explained what was needed.”

Noelle Morgan
Chipping Norton

5th December 2019

Oxfordshire – Excellent Service

“The weather may have been atrocious but the service was excellent!  Sam was great!  He stuck at it and saw the job through.  Thanks to everyone at Drain Doctor.”

Kevin Ward
Leafield

28th November 2019

Very pleased

“Very pleased with your quick response, helpful solution for the customer and patience to wait on site whilst approval gained.”

Jenny Jacobsen
Brackley

27th November 2019

“Darren was so friendly and professional. He fixed our pipe that I accidentally drilled into(!) quickly and made sure the heating was working afterwards and also gave us advice. Pricing was competitive and would definitely recommend them. Thank you!”

Jennifer Boffin

24th November 2019