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Commercial
24/7 Emergency 08082 538 514

The UK’s No.1 Drainage & Emergency Plumbing Company

Key Accounts service from Drain Doctor

Tailored drainage and plumbing solutions with priority support, dedicated account management, and reliable services, built around your business needs.

Need Emergency Assistance
Achilles Network Silver Plus
Facilitiesline Gold Member
AFAQ ISO 9001
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No Call Out Fee

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Rapid Response

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24/7, 365 Emergency Support

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30 Years Service

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DBS and Disclosure* checked engineers *Applicable in Scotland

We're always here to help

As a key account customer, you’ll have a dedicated team who knows your business inside out and is always ready to help. Whether it’s urgent support for a drainage or emergency plumbing issue, or proactive advice to prevent problems before they start, we’ve got you covered. We work behind the scenes so you can focus on what matters most - running your business, knowing that if anything happens, we’re just a phone call away.

AFAQ ISO 9001
Water Jetting Association
Achilles Network Silver Plus
Facilitiesline Gold Member
DBS Check
Need Emergency Assistance

Need help with a home drainage issue?

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Specialist Account Manager

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Think of them as part of your team, someone who understands your business, ready to coordinate every detail, answer questions, and keep things running smoothly from day one.

Dedicated Contact Number

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Reach your Account Manager directly through a dedicated number, no call centres, no waiting. Whether it’s a quick question or an urgent issue, help is just one call away.

Personalised Contracts

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We tailor our services to your business needs, from routine maintenance to emergency response. Our expert team works closely with you to provide a seamless service and dependable results.

Custom Reports

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Our custom reports are tailored to your specific needs, whether it's routine updates or one-off insights. Designed to support decision-making, track KPIs, and identify issues early, these reports help you stay informed and in control.

IT Management and Integration

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Our IT management system keeps all scheduled work organised and ensures seamless service delivery, from routine checks to full drainage support. We also integrate with client systems, making it easy to share updates, insights, and respond quickly to requests as part of our personalised service.

Services

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From emergency callouts to large-scale projects, we offer a full range of commercial drainage and emergency plumbing services. As a key account partner, you’ll have priority access to our expert engineers 365 days a year. We respond quickly, resolve issues efficiently, and keep your operations on track.

Other Services
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Not what you’re looking for? Explore our full range of services, including PPM.

Can't see what you need?

Make an enquiry

We're not just an emergency response team, we're your trusted partner for long-term preventative maintenance and repairs.

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Next step: Our local team will be in touch to arrange a convenient date and time to visit.

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If you need to talk to us, please call on 0808 253 8514.

Drain Doctor Engineers

Trusted by commercial businesses across the UK

Your dedicated drainage and emergency plumbing partner for both urgent repairs and regular maintenance.

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Commercial Testimonials

  • P Mulvana

    The appointment was incredibly easy to arrange, they were able to fit me in far quicker than I anticipated and the service was professional and clearly explained to me. Would recommend.

  • Blocked Toilet Block & Commercial Kitchen Drains

    Professional team came out to investigate blocked toilet block and after a series of pressure treatments the drains were flowing again. They identified a partial collapsed drain, which is being repaired with a patch on a follow up visit. They are also organising preventative maintenance to remove excessive amounts of kitchen grease from a manhole on the same drain line. They were very respectful of the property and understood our business needs.

  • Great service on late night call out

    Richard from Drain Doctor attended a large commercial premises for our client late on a Thursday evening. He was able to fully investigate the complex Water leak and offer a practical solution to the problem within an hour or so. Due to the scale of the site @ 376,000sq ft Severn Trent were drafted in to isolate the site from the mains in order to resolve the problem.

  • Excellent service

    Excellent service, I’ve used them many times for my facility business helping other businesses. I find them very reliable, swift and no Job is too small or big excellent professionalism from the staff working at Drain doctor many thanks Kev ETCS

  • We're so fortunate to have found Drain…

    We're so fortunate to have found Drain Doctor through a Google search. We couldn't have found a better company to sort out the blockage in our restaurant toilets. Paul and Anna arrived promptly on time and were fantastic throughout the few hours that they worked on the problem. They did not leave until they have fixed it and cleared a huge blockage. We would highly recommend Drain Doctor, very friendly and professional.

  • What a great company we are a school…

    What a great company we are a school and have had this company out to help with a big drain issue that has been going on for a few years they was incredible from start to finish that was quick at getting us booked in and the 2 lads that came matt and Ross was great lads they was polite anything we needed they provided we will be sure to use again if we ever need them :)

Some of our commercial partners

Equans
Hovis
Leeds City Council
McDonalds
Rainbow Restoration
Simba Smoby

Contact us today

Whether it’s a minor repair or a major issue, contact us now to enquire about our commercial drainage and emergency plumbing services. We’re here to give you the support you need, when you need it.

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