Phil Cox wins ‘Service Professional of the Year’ award

Phil Cox, drainage technician for Drain Doctor North West, was recently named ‘Service Professional of the Year’ for 2019 by Drain Doctor.

The award, which is an internal competition within the Drain Doctor network, is open to all drainage professionals that have completed a minimum of 265 jobs and is granted to the technician who achieves the highest points based on turnover, job average, number of jobs and NPS® scores and reviews.

Out of the 113 potential candidates, Phil, who has worked for Drain Doctor North West for five years, proudly took first place after achieving the highest points in the network. In recognition of his efforts to better the business, Phil was also awarded a £200 gift voucher to celebrate his win.

Phil said: “I’m very proud to have won this award and I’m thrilled that my hard work and my determination to continuously progress in my role has been recognised.

“Working at Drain Doctor has been a fantastic experience, and it’s certainly unlike other drainage companies that I’ve worked for in the past. Here, I’m treated as a valued member of the team and my work is appreciated. It really is like being a part of a family and I definitely would not want to work anywhere else!”