About Drain Doctor
With over 30 years of experience and more than 60 locations nationwide, you can rely on our engineers to deliver the highest standard of drainage and emergency plumbing work available. We have teams up and down the country, and we endeavour to reach you as quickly as possible in an emergency, regardless of location.
Our engineers deliver friendly, personalised services that you’ve come to expect from a local company, combined with the professionalism and efficiency of a national brand. We are focused on helping homeowners and commercial businesses find a quick and efficient solution, whatever the situation.
Experience and expertise
Since 1994, we’ve been a trusted partner for homeowners and businesses across the UK, offering impartial, professional advice for problems big and small. Whether you need repairs, installations, upgrades, or have an emergency, we’ve got you covered.
At Drain Doctor, we understand that it can be difficult to find the right drainage engineer or emergency plumber. We combine expertise with state-of-the-art technology to find the best solution to your problem, and during our visits, we ensure we cause as little disruption to our customers' properties as possible. With fair and ethical pricing, our goal is to deliver the best services possible, tailored to your requirements.
Meet our Regional Directors
We pride ourselves on our people and their wealth of experience. With teams in over 60 locations, our Regional Directors are prepared and ready to tackle any job.
Rob and Sam Simpson
Regional Directors Anglia and Peterborough
Michelle and Stuart Brock
Regional Directors Bedford and Milton Keynes
Richard Scandrett
Regional Director Birmingham North
Michael Baddely
Regional Director Birmingham North
Ben Binns
Regional Director Bradford and Halifax
Lewis Greenhill
Regional Director Cardiff
Emma Kerrigan-Stacey
Business Manager Chester and North Wales
Jess and Tyrone White
Regional Directors Coventry and Leicester West
Richard Elliott
Regional Director Derby
Barry Baker
Regional Director Lincoln and Leicester Central
Fiona and Ian Robinson
Regional Directors London and St Albans
Danial Harvey
Regional Director Maidstone
Adam Thomson
Regional Director Mid Scotland
Jim Watson
Regional Director Newcastle
Sam Wilson
Regional Director Aberdeen and Inverness
Chris Chaplin
Regional Director Northampton
Daniel Sargent
Regional Director Nottingham and Mansfield
Jon and Lisa Parker
Regional Directors Oxfordshire
Ricardo Kons
Regional Director Reading
Liam Dyson
Regional Director Rochdale
Chris Millard
Regional Director Watford and Harrow
Rob and Sam Simpson
Regional Directors Anglia and Peterborough
Michelle and Stuart Brock
Regional Directors Bedford and Milton Keynes
Richard Scandrett
Regional Director Birmingham North
Michael Baddely
Regional Director Birmingham North
Ben Binns
Regional Director Bradford and Halifax
Lewis Greenhill
Regional Director Cardiff
Emma Kerrigan-Stacey
Business Manager Chester and North Wales
Jess and Tyrone White
Regional Directors Coventry and Leicester West
Richard Elliott
Regional Director Derby
Barry Baker
Regional Director Lincoln and Leicester Central
Fiona and Ian Robinson
Regional Directors London and St Albans
Danial Harvey
Regional Director Maidstone
Adam Thomson
Regional Director Mid Scotland
Jim Watson
Regional Director Newcastle
Sam Wilson
Regional Director Aberdeen and Inverness
Chris Chaplin
Regional Director Northampton
Daniel Sargent
Regional Director Nottingham and Mansfield
Jon and Lisa Parker
Regional Directors Oxfordshire
Ricardo Kons
Regional Director Reading
Liam Dyson
Regional Director Rochdale
Chris Millard
Regional Director Watford and Harrow
Meet the head office team
Our experienced head office team works closely with our Regional Directors to ensure you receive unbeatable customer service and high standards of work
Tom Acland
Managing Director
Alexandra Daniels
Service Delivery Manager
Sandy Craig
Business Development Manager
Marc Harrison
Business Development Manager
Emma Curwood
Marketing Manager
Gregory Lee
Marketing Assistant
Calum Reilly
Social Media & PR Executive
Tom Acland
Managing Director
Alexandra Daniels
Service Delivery Manager
Sandy Craig
Business Development Manager
Marc Harrison
Business Development Manager
Emma Curwood
Marketing Manager
Gregory Lee
Marketing Assistant
Calum Reilly
Social Media & PR Executive
24/7 professional support
We understand the urgency of a drainage challenge, which is why our teams are on call 24/7, 365 days a year. Whenever you’ve got a problem, whether it’s over the weekend, in the middle of the night, or over holiday periods, we’ll be there to help.
Every customer’s plumbing and drainage needs are different, and we take the time to identify the cause and find a quick and efficient fix as soon as possible. We offer pre-booked appointments, scheduled maintenance, and repair work at whatever time best suits you.
How we work
Our dedicated engineers are on hand to provide unmatched support, regardless of your problem.
Contact us
We offer 24/7 support, and we have teams available across the UK in over 60 locations. When you call us, you’ll reach a member of the team who will take time to understand your problem.
Free call out
Once we receive your enquiry, our team springs into action. We will respond to you within 15 minutes and can come out to your location straight away, depending on the urgency of the issue.
Quote
During our visit, we’ll evaluate your situation. From here, we provide recommendations and a quote for prompt and reliable services.
Work begins
After the quote is approved, we can start the work for you there and then. We work in a way that minimises disruption to your property and clean up after the job is done.
Helping customers for over 30 years
Our experts can help with any drainage solution you require, and we’re experienced in helping customers across the UK. Check out what our customers have to say about their experience with us.
Why choose Drain Doctor?
With over 30 years of experience in drainage and emergency plumbing solutions, we are fully accredited and provide an exceptional level of service to our customers.
Available 24/7, 365 days
Over 60 locations and 24/7 support
Our local engineers are always available to help you with any drainage or plumbing issues that you may be facing.
No obligation quote
At Drain Doctor, we pride ourselves on our transparency.
We provide a no-obligation quote before any work commences, and you’ll receive a fixed price for the work needed.
Rapid response times
When you contact us, we aim to respond within 15 minutes.
We’re known for our fast response time, and we can help provide a quick diagnosis and resolution, with minimal disruption.
No call out fee
When you book an engineer, you can rest easy knowing that you won’t have to pay any hidden consultation fees.
Our specialists are here to help and understand the problem at hand.
Trusted accreditations
We hold industry recognised accreditations and all of our engineers are DBS checked, showing our expertise and commitment to effective plumbing and drainage solutions.
Your go-to guide for all things drainage
From simple how-tos to specialist advice and step-by-step videos, we’ll help you learn more about drainage and plumbing so that you can tackle common issues and keep your drains flowing with ease.
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